Frequently Asked Questions
Everything you need to know about bringing comfort home.
What makes UnHide blankets different from other faux fur?
Unlike traditional faux fur that can be scratchy or thin, our Marshmallow and Lil' Marsh blankets are engineered with a proprietary blend of high-density fibers to mimic the weight and softness of real fur without the cruelty.
How do I wash and care for my UnHide products?
To maintain the signature softness, we recommend machine washing on a cold, gentle cycle with mild detergent. Always air dry or tumble dry on the lowest heat setting to prevent fiber matting.
What is your return policy?
We offer a 30-day comfort guarantee. If you aren't completely in love with your purchase, you can return it within 30 days of delivery for a full refund, provided the item is in its original condition.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working diligently to expand our shipping capabilities to bring UnHide comfort to the rest of the world soon.
Are your products eco-friendly and vegan?
Yes, 100%. We are a PETA-certified vegan brand. We use recycled materials whenever possible and ensure that no animals are ever harmed in the creation of our home goods.
How long will it take for my order to arrive?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-7 business days depending on your location.