Returns & Exchanges
We want you to feel completely cozy in your home, which is why we offer a 30-day trial period for all UnHide products. If you are not satisfied with your purchase, we provide easy returns and exchanges to ensure you find your perfect match.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
- 2.Select Return Type
Choose whether you would like to exchange your item for a different color or size, or receive a refund to your original payment method.
- 3.Print & Pack
Download your prepaid shipping label and securely pack your items in their original packaging to prevent damage during transit.
- 4.Ship It Back
Drop off your package at any authorized carrier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.